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Error enabling 2010 visual upgrade

Posted on February 13, 2011 by Alisa Whitley

You attempt to do a visual upgrade to a MOSS 2007 site that was upgraded to SharePoint 2010 and you get the error:

“Visual Upgrade failed. The default master page for this user interface could not be found at “/teams/xxxxx/_catalogs/masterpage/v4.master”. Add the requested master page at this path and try again.”

Troubleshoot issues with Microsoft SharePoint Foundation.

Correlation ID: a4ead41e-8c93-4d9d-ae0e-580902b71714

The problem is that SharePoint is looking for a masterpage that isn’t in the master page library. This missing masterpage is usually the v4.master page.

To add the v4.master page to the library:

1. Go to the upgraded 2010 site, and create a subsite

2. Download a copy of the v4.master page. (Site Settings > Galleries > Master Pages)

3. Go to the top level site (or any site where the error is) and upload the copy of the v4.master into the master page gallery. (Site Settings > Galleries > Master Pages)

4. Try the visual upgrade again.

Once the v4.master page is added to the master page library, the visual upgrade to the SharePoint 2010 look and feel should work.

Filed under: Error, SharePoint 2010 | Tagged: | 2 Comments »

Business Data Connectivity Metadata Store is currently unavailable / There is no Business Data Connectivity Service associated with the current web context

Posted on February 13, 2011 by Alisa Whitley

When accessing External Content Types in SharePoint Designer 2010, the error “The Business Data Connectivity Metadata Store is currently unavailable” was received.

When clicking on New External Content Type the error “There is no Business Data Connectivity Service associated with the current web context” was display.

The BDC service was started in Central Admin. The service application was also showing as selected in Central Admin >Manage Web Applications > Service Applications.

Since the web app was using the default associations, I tried creating a custom group from the dropdown and selected all the service applications.


Returned to SharePoint Designer 2010 and the External Content Types displayed.

Clicking on New External Content Type no longer gave an error and page to manage external content types displayed.

 

 

 

Filed under: Error, SharePoint 2010 | Tagged: , , | 10 Comments »

SharePoint Designer 2010 error – List and Libraries “No items to display”

Posted on February 13, 2011 by Alisa Whitley

You have a SharePoint 2010 site that was migrated by the database upgrade method from MOSS 2007. The site has several lists and libraries. You open the site in SharePoint Designer 2010, click on List and Libraries in the left navigation, and instead of seeing all of your list and libraries, you get a message saying “No items to display”. When opening the Lists and Libraries of sites created in SharePoint 2010 you do not receive this message.

 

Most answers that I found online to this problem indicated a hotfix was needed for the server. This may be true if you are getting the “No items to display” message on all of your sites, regardless of whether they were upgraded or created in SharePoint 2010. My servers already had the hotfix and I was only getting the message on one upgraded site. Other site’s Lists and Libraries opened fine in SharePoint Designer 2010.

 
 

I consulted my friend Woody Windischman (co-author of Beginning SharePoint Designer 2010) and he suggested checking the Site Collection Administrators on the upgraded site collection since it was upgraded from MOSS 2007. I checked and the Site Collection Admins were different than the empty top level site and other sites that I was not having problems with. I changed the Site Collection Admin to the SP2010 accounts and still got the error when trying to access Lists and Libraries in SPD2010.

 
 

Woody also suggested that the original root collection of the site might by blocked by the default one in the new web application, so I tried deleting and recreating the top level root site – everything started working!

 
 

Thanks for all your help Woody! Woody has a lot of great info on his SharePoint blog, The Sanity Point. You can also follow him on Twitter, @woodywindy, and on FaceBook, for lots of helpful SharePoint info.

 
 

 
 

Filed under: Error, SharePoint 2010 | Tagged: , | 8 Comments »

SharePoint 2007 and Windows 7 – Can’t open files in explorer view, no option to upload multiple documents

Posted on February 13, 2011 by Alisa Whitley

Recently some of our user’s laptops were replaced with new laptops running Windows 7 64-bit. Right after this upgrade, some users noticed they could no longer open SharePoint 2007 libraries in explorer view and they no longer had the option to “upload multiple documents” from within the SharePoint libraries. Users with older 32-bit laptops running XP or Vista didn’t have this problem, so we knew it must be something with either Windows 7 or the 64-bit machine.

Numerous blogs recommended running a repair through Office diagnostics (Start > All Programs > Microsoft Office > Microsoft Office Tools > Microsoft Office Diagnostics ). We did this on one of the user’s new Windows 7 laptops and they still could not open SharePoint libraries in explorer view or upload multiple documents.

The problem ended up being the version of Internet Explorer. The new 64-bit Windows 7 laptop had both a 32-bit version and a 64-bit version of Internet Explorer as seen in the screen shot of the Start menu below. The default had been set as the 64-bit version. When the 32-bit version of Internet Explorer was selected, SharePoint performed as expected. The libraries could be opened in explorer view without error and the option to upload multiple documents was available.

I found lots of blog entries about different things that could cause this issue, but none that stated it might be the 64-bit version of IE.


 

Filed under: Uncategorized | 5 Comments »

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